Santurce residents report more than 100 days without running water as San Juan crisis continues
Residents in Santurce have reported going more than 100 days without water service, with new reporting documenting protest signs in the San Juan neighborhood over the prolonged lack of service.
The Aug. 1 report does not establish how many homes or blocks were affected. Nor does the more-than-100-day figure establish the exact duration of service loss for every household in Santurce. It does, however, document a continuing neighborhood-level water-service failure in San Juan.
Agreement sought utility operating information
The reports follow a June 8 court-related agreement involving the Municipality of San Juan and the Puerto Rico Aqueduct and Sewer Authority, also known as AAA or PRASA.
Under the agreement, as reported by Metro Puerto Rico, the authority was required to provide the municipality with operational information. The requested records included one month of tank-level history, three months of raw-water pumping history from the Carraízo reservoir, and valve-operation records from June 2025 onward.
The court-related process took place in San Juan, where the Municipality of San Juan sought access to utility information as part of its response to the water crisis. The available reporting does not establish the precise legal status or implementation deadline for every provision of the agreement.
Residents still lacked a return date
Separate June 8 reporting said communities remained without water despite the agreement intended to address the crisis. Residents who appeared before the Court of First Instance in San Juan did not receive a clear answer about when water service would return to their homes.
That uncertainty remained unresolved in the available reports. No confirmed restoration date for affected Santurce residents is identified, and the reporting does not establish a single technical cause for the outage.
The available accounts also do not support treating the situation as an outage affecting every Santurce resident. They specifically document residents in the neighborhood reporting prolonged loss of water service and protesting the continuing lack of water.
What comes next
The next documented action is the Aqueduct Authority’s provision of the requested tank, pumping and valve-operation records to the municipality. Those records concern parts of the utility’s operations, but the reports do not say whether their release will produce a restoration schedule or when water service will return.
The Santurce reports were published in the context of a broader water and power crisis in Puerto Rico. For residents reporting extended water loss in the neighborhood, the central confirmed facts remain the duration they described, the public protest, and the absence of a reported return-to-service date.